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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mahin Ahmed

May 28, 2026

5  out of  5
rating by Mahin Ahmed
"Was quoted for homeowners today by Isabelle. Excellent service provided, thank you"
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Michaela Gier

May 27, 2026

5  out of  5
rating by Michaela Gier
"I had an easy and kind experience!"
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Abraham C

May 22, 2026

5  out of  5
rating by Abraham C
"Great and quick service by Indy! She was very knowledgeable and responded quickly to my emails."
We responded:
"Thank you, Abraham, for your feedback! We're glad to hear that Indy provided you with knowledgeable and quick service. Your support means a lot to us."
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Andres Perez

May 20, 2026

5  out of  5
rating by Andres Perez
"Muy bien excelente Greg la esperenCIA fue muy buena muchas gracias"
We responded:
"Gracias, Andres, por compartir tu experiencia con Greg. Nos alegra saber que fue muy buena. Estamos aquí para ayudarte siempre que lo necesites. {sign off}"
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CRiSTiNO tavarez

May 20, 2026

5  out of  5
rating by CRiSTiNO tavarez
"Hoy me atendió Indy , Muchas gracias por tus atenciones y la rapidez de tu servicio . Muy contento con todo el proceso de el reemplazo de mi vehículo. La recomiendo al 100%"
We responded:
"Gracias, CRiSTiNO, por compartir tu experiencia con nosotros. Nos alegra saber que Indy te brindó un servicio rápido y eficiente durante el proceso de reemplazo de tu vehículo. Apreciamos tu recomendación al 100%. -Logan"
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Zory Nieves

May 16, 2026

5  out of  5
rating by Zory Nieves
"Greg went above and beyond. Not only did he help me get insurance, explain everything, and apart from only being professional but was super nice, he even helped me on his day off! Greg is the best at what he does!!"
We responded:
"Thank you, Zory, for your kind words about Greg. It's great to hear that he was able to assist you so thoroughly, even on his day off. We appreciate your feedback and are glad to have Greg on our team. "
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gisela quinones

May 15, 2026

5  out of  5
rating by gisela quinones
"Francisco a Félix was my agent today on helping with what I thought was going to be a problem but he was every helpful and ensuring me that’s there’s no problem and that I’m ok on my insurance thank u so much Francisco"
We responded:
"Thank you, Gisela, for sharing your experience with Francisco. It's great to hear that he was able to assist you and provide reassurance about your insurance. We appreciate your feedback and support."
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Jeffrey Pena

May 15, 2026

1  out of  5
rating by Jeffrey Pena
"La verdad es que tengo seguro de casa con ustedes desde que Mariela estaba trabajando con ustedes ,luego agregue seguro de vida. Gracias a Dios nunca eh tenido un accidente, la poliza ha empezado a subir de tarifa de una forma sorprendente, me comunique con varios de sus agentes y no me ayudaron, luego me mude a New Jersey y el seguro de auto me lo hicieron cancelar y el de la propiedad llame para cambiarlo y nada que lo hicieron y alegan de un bloqueo que tiene mi credito y por eso no lo han podido hacer pero no obstante a eso me siguieron cobrando la poliza del hogar sin yo estar en esa propiedad. Hector Camilo lo he llamado varias veces, le deje mensajes y no me respondio. Tambien la joven que me atendio el Marte,12 de Mayo del 2026 le comunique que me gustaria hablar con usted ya que otra ocaciones lo habia hecho. La verdad me causa mucha pena que despues de tantos anos ustedes cambien asi con sus cliente,de hecho aun tengo la poliza de vida con ustedes pero no se con que sorpresa me puedan venir ahora. Gracias,espero su respuesta ante tal situacion tan desagradable. ATT: Jeffrey Pena"
We responded:
"Gracias, Jeffrey, por compartir tu experiencia con nosotros. Lamento mucho escuchar sobre los inconvenientes que has enfrentado con tus pólizas y la falta de respuesta. Me aseguraré de que tu situación sea revisada y alguien de nuestro equipo se pondrá en contacto contigo para resolver este asunto lo antes posible. "
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Rumaldo Santana

May 14, 2026

5  out of  5
rating by Rumaldo Santana
"Excellent personal experience with this team of professionals, they would lead you through the whole process of getting your insurance needs covered with respect to your decisions. Greg Santos just the best, thanks a lot for your help, keep up with the good work."
We responded:
"Thank you, Rumaldo, for sharing your experience with our team. We're glad to hear that you felt respected and supported throughout the process. Your feedback means a lot to us."
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PAYASO MARKOLYN TECUAS OFICIAL

May 7, 2026

5  out of  5
rating by PAYASO MARKOLYN TECUAS OFICIAL
"Muchas gracias Francisco por su ayuda y por darme mucha información. Te lo agradezco mucho."
We responded:
"Thank you so much for the 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience. We look forward to serving you again soon!"
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Kimberly

May 4, 2026

5  out of  5
rating by Kimberly
"Thanks Indy for your help today . I appreciate your time and effort . You Rock!"
We responded:
"Thank you, Kimberly, for your kind words! We're glad Indy could assist you and make your experience a positive one. Your support means a lot to us."
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budda Garcia

May 4, 2026

5  out of  5
rating by budda Garcia
"Muchas gracias Indy por tu ayuda hoy en obtener mi seguro de Auto y Renta de inquilino . Gracias por explicarme todo rápido y eficiente ."
We responded:
"Gracias, Budda Garcia, por compartir tu experiencia. Nos alegra saber que Indy pudo ayudarte de manera rápida y eficiente con tu seguro de Auto y Renta. Estamos aquí para lo que necesites."
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Mr Arua

May 1, 2026

5  out of  5
rating by Mr Arua
"Very professional staff here overall, I appreciate the time and help from Miss Isabelle."
We responded:
"Thank you, Mr. Arua, for your kind words. We're glad to hear that Miss Isabelle was able to assist you effectively. Your feedback is greatly appreciated. "
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Virginia Lugo

April 30, 2026

5  out of  5
rating by Virginia Lugo
"Francisco helped me with a renter’s insurance quote, and I had a great experience. He was very professional, knowledgeable, and took the time to explain all the options available to me. I really appreciated how thorough and helpful he was throughout the process. I highly recommend working with him!"
We responded:
"Thank you, Virginia, for sharing your experience with Francisco. It's great to hear that he was professional and thorough in explaining your renter’s insurance options. We appreciate your recommendation!"
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Giovanni Dallacqua

April 30, 2026

5  out of  5
rating by Giovanni Dallacqua
"Isabelle was fantastic, very patient, and made the whole process smooth. She quoted my auto and although the price was higher than my current provider, the service was still amazing frok beginning to end."
We responded:
"Thank you, Giovanni, for your feedback. We're glad to hear that Isabelle provided you with excellent service and made the process smooth, even if the quote was higher. Your support means a lot to us."
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Gabi merida

April 30, 2026

5  out of  5
rating by Gabi merida
"Francisco siempre me ayuda en la oficina. recomiendo este seguro que dan buen trato. Gracias a la oficina de Héctor Camilo ♥️"
We responded:
"Gracias, Gabi Merida, por tus amables palabras. Nos alegra saber que Francisco y el equipo te han brindado un buen trato. Siempre estamos aquí para ayudarte. "
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Marcia Garcia Garcia

April 30, 2026

5  out of  5
rating by Marcia Garcia Garcia
"Isabelle is always wonderful to work with. She is very sweet and professional, and was able to answer all my questions. I highly recommend her if you have questions with starting up new insurance and need someone who takes the time to explain the benefits of life insurance. ❤️❤️❤️❤️ And above all, lots of patience to explain each of your questions Isabelle It's the best ."
We responded:
"Thank you, Marcia, for your kind words about Isabelle. We're glad to hear she was able to assist you with her sweet and professional approach, answering all your questions about starting new insurance. Your recommendation means a lot to us. "
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Melissa Basdeo

April 28, 2026

5  out of  5
rating by Melissa Basdeo
"After calling multiple times and being put on hold for several minutes for the past two month, I finally found the perfect person to help me today, Greg Santos he resolved my issue that I have been calling about for months in about 10 minutes , he notices what the issue was right away and stay on the line until I completed the necessary form. I am extremely grateful to him for all his help."
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Karina M Rubio

April 28, 2026

5  out of  5
rating by Karina M Rubio
"Gracias por tu servicio Indy Estrella Me ayudó mucho con todo mi proceso de mi reclamo de mi negocio Muchas gracias por su ayuda y paciencia . La recomiendo al 100%"
We responded:
"Gracias, Karina M Rubio, por compartir tu experiencia con nosotros. Nos alegra saber que Indy Estrella pudo asistirte efectivamente con tu reclamo de negocio. Apreciamos tu recomendación y confianza. ¡Gracias por las 5 estrellas!"
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Adiam smith

April 26, 2026

1  out of  5
rating by Adiam smith
"had a very disappointing experience with State Farm at their 187 3rd Avenue office in the Bronx. After a flood in my apartment, I filed a claim expecting support especially since I had increased my coverage and was paying more to properly protect my home. Instead of helping, they gave me a hard time and even accused me of trying to take advantage of my insurance just to replace my floors and belongings, which was completely untrue. There was significant damage, and I submitted all the documentation they requested. What’s even worse is what happened after. I renew my policy every March and had already paid for increased coverage. But when April came, I never received any renewal notice. When I followed up, I was told my policy had been canceled due to “no payment” which is false. I have proof from my bank that the payment went through. I felt unfairly treated and not taken seriously throughout this process because I’m not Dominican or Spanish ! The communication and handling of my claim were dismissive and unprofessional. At this point, the only reason I am still in contact with them is to recover the money I already paid for my 2025 coverage. Canceling a policy without notice, especially after accepting payment, is completely unacceptable. I expect a full refund so I can move on and find another insurance company that treats clients honestly and professionally. Overall, this experience has been extremely frustrating. Communication was poor, accountability was lacking, and I felt dismissed throughout the entire process. I would not recommend this office based on how my situation was handled."
We responded:
"Thank you, Adiam, for sharing your experience with us. I'm sorry to hear about the challenges you faced with your claim and policy renewal. Your feedback is important, and we'll use it to improve our services."
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Rudy Jiménez García

April 23, 2026

5  out of  5
rating by Rudy Jiménez García
"Greg santos me ayudó bastante. Me dió mucha información y me ayudó entender que lo que tengo que hacer con mi seguro. Recomiendo a Greg para todo!"
We responded:
"Gracias, Rudy Jiménez García, por compartir tu experiencia. Nos alegra saber que Greg Santos te brindó la información necesaria y te ayudó a comprender mejor tu seguro. Apreciamos tu recomendación. "
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Maribel Ortiz

April 14, 2026

5  out of  5
rating by Maribel Ortiz
"Thank you Greg Santos for the help. Answered all my questions, helped me get insurance quick and easy. I recommend Greg for any insurance help, advice and needs!"
We responded:
"Thank you, Maribel, for sharing your experience with Greg Santos. It's great to hear that he was able to assist you efficiently and answer all your questions. We appreciate your recommendation!"
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Ely

April 13, 2026

5  out of  5
rating by Ely
"Highly recommend. The stuff was really great, specially Isabelle, she was professional, friendly, and she always ready to tackle my questions. I highly recommend them anyone looking for and insurance agency."
We responded:
"Thank you, Ely, for the high recommendation! We're glad to hear that Isabelle was able to assist you with professionalism and friendliness. Your support means a lot to us."
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Jevon Elliott

April 10, 2026

5  out of  5
rating by Jevon Elliott
"To whom it may concern, Francisco is easily one of the best agents I’ve worked with. His knowledge, professionalism, and ability to address every question thoroughly really set him apart. I highly recommend working with him."
We responded:
"Thank you, Jevon, for sharing your experience with Francisco. We're glad to hear that his knowledge and professionalism made a positive impact. Your recommendation means a lot to us."
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jose castillo

April 7, 2026

5  out of  5
rating by jose castillo
"The service was excellent, fast and satisfactory.special attention for Agent Francisco.who is very professional."
We responded:
"Thank you, Jose, for your feedback! We're glad to hear that you found our service excellent and fast. Your satisfaction is important to us."