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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly

May 4, 2026

5  out of  5
rating by Kimberly
"Thanks Indy for your help today . I appreciate your time and effort . You Rock!"
We responded:
"Thank you, Kimberly, for your kind words! We're glad Indy could assist you and make your experience a positive one. Your support means a lot to us."
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budda Garcia

May 4, 2026

5  out of  5
rating by budda Garcia
"Muchas gracias Indy por tu ayuda hoy en obtener mi seguro de Auto y Renta de inquilino . Gracias por explicarme todo rápido y eficiente ."
We responded:
"Gracias, Budda Garcia, por compartir tu experiencia. Nos alegra saber que Indy pudo ayudarte de manera rápida y eficiente con tu seguro de Auto y Renta. Estamos aquí para lo que necesites."
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Mr Arua

May 1, 2026

5  out of  5
rating by Mr Arua
"Very professional staff here overall, I appreciate the time and help from Miss Isabelle."
We responded:
"Thank you, Mr. Arua, for your kind words. We're glad to hear that Miss Isabelle was able to assist you effectively. Your feedback is greatly appreciated. "
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Virginia Lugo

April 30, 2026

5  out of  5
rating by Virginia Lugo
"Francisco helped me with a renter’s insurance quote, and I had a great experience. He was very professional, knowledgeable, and took the time to explain all the options available to me. I really appreciated how thorough and helpful he was throughout the process. I highly recommend working with him!"
We responded:
"Thank you, Virginia, for sharing your experience with Francisco. It's great to hear that he was professional and thorough in explaining your renter’s insurance options. We appreciate your recommendation!"
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Giovanni Dallacqua

April 30, 2026

5  out of  5
rating by Giovanni Dallacqua
"Isabelle was fantastic, very patient, and made the whole process smooth. She quoted my auto and although the price was higher than my current provider, the service was still amazing frok beginning to end."
We responded:
"Thank you, Giovanni, for your feedback. We're glad to hear that Isabelle provided you with excellent service and made the process smooth, even if the quote was higher. Your support means a lot to us."
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Gabi merida

April 30, 2026

5  out of  5
rating by Gabi merida
"Francisco siempre me ayuda en la oficina. recomiendo este seguro que dan buen trato. Gracias a la oficina de Héctor Camilo ♥️"
We responded:
"Gracias, Gabi Merida, por tus amables palabras. Nos alegra saber que Francisco y el equipo te han brindado un buen trato. Siempre estamos aquí para ayudarte. "
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Marcia Garcia Garcia

April 30, 2026

5  out of  5
rating by Marcia Garcia Garcia
"Isabelle is always wonderful to work with. She is very sweet and professional, and was able to answer all my questions. I highly recommend her if you have questions with starting up new insurance and need someone who takes the time to explain the benefits of life insurance. ❤️❤️❤️❤️ And above all, lots of patience to explain each of your questions Isabelle It's the best ."
We responded:
"Thank you, Marcia, for your kind words about Isabelle. We're glad to hear she was able to assist you with her sweet and professional approach, answering all your questions about starting new insurance. Your recommendation means a lot to us. "
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Melissa Basdeo

April 28, 2026

5  out of  5
rating by Melissa Basdeo
"After calling multiple times and being put on hold for several minutes for the past two month, I finally found the perfect person to help me today, Greg Santos he resolved my issue that I have been calling about for months in about 10 minutes , he notices what the issue was right away and stay on the line until I completed the necessary form. I am extremely grateful to him for all his help."
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Karina M Rubio

April 28, 2026

5  out of  5
rating by Karina M Rubio
"Gracias por tu servicio Indy Estrella Me ayudó mucho con todo mi proceso de mi reclamo de mi negocio Muchas gracias por su ayuda y paciencia . La recomiendo al 100%"
We responded:
"Gracias, Karina M Rubio, por compartir tu experiencia con nosotros. Nos alegra saber que Indy Estrella pudo asistirte efectivamente con tu reclamo de negocio. Apreciamos tu recomendación y confianza. ¡Gracias por las 5 estrellas!"
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Adiam smith

April 26, 2026

1  out of  5
rating by Adiam smith
"had a very disappointing experience with State Farm at their 187 3rd Avenue office in the Bronx. After a flood in my apartment, I filed a claim expecting support especially since I had increased my coverage and was paying more to properly protect my home. Instead of helping, they gave me a hard time and even accused me of trying to take advantage of my insurance just to replace my floors and belongings, which was completely untrue. There was significant damage, and I submitted all the documentation they requested. What’s even worse is what happened after. I renew my policy every March and had already paid for increased coverage. But when April came, I never received any renewal notice. When I followed up, I was told my policy had been canceled due to “no payment” which is false. I have proof from my bank that the payment went through. I felt unfairly treated and not taken seriously throughout this process because I’m not Dominican or Spanish ! The communication and handling of my claim were dismissive and unprofessional. At this point, the only reason I am still in contact with them is to recover the money I already paid for my 2025 coverage. Canceling a policy without notice, especially after accepting payment, is completely unacceptable. I expect a full refund so I can move on and find another insurance company that treats clients honestly and professionally. Overall, this experience has been extremely frustrating. Communication was poor, accountability was lacking, and I felt dismissed throughout the entire process. I would not recommend this office based on how my situation was handled."
We responded:
"Thank you, Adiam, for sharing your experience with us. I'm sorry to hear about the challenges you faced with your claim and policy renewal. Your feedback is important, and we'll use it to improve our services."
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Rudy Jiménez García

April 23, 2026

5  out of  5
rating by Rudy Jiménez García
"Greg santos me ayudó bastante. Me dió mucha información y me ayudó entender que lo que tengo que hacer con mi seguro. Recomiendo a Greg para todo!"
We responded:
"Gracias, Rudy Jiménez García, por compartir tu experiencia. Nos alegra saber que Greg Santos te brindó la información necesaria y te ayudó a comprender mejor tu seguro. Apreciamos tu recomendación. "
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Maribel Ortiz

April 14, 2026

5  out of  5
rating by Maribel Ortiz
"Thank you Greg Santos for the help. Answered all my questions, helped me get insurance quick and easy. I recommend Greg for any insurance help, advice and needs!"
We responded:
"Thank you, Maribel, for sharing your experience with Greg Santos. It's great to hear that he was able to assist you efficiently and answer all your questions. We appreciate your recommendation!"
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Ely

April 13, 2026

5  out of  5
rating by Ely
"Highly recommend. The stuff was really great, specially Isabelle, she was professional, friendly, and she always ready to tackle my questions. I highly recommend them anyone looking for and insurance agency."
We responded:
"Thank you, Ely, for the high recommendation! We're glad to hear that Isabelle was able to assist you with professionalism and friendliness. Your support means a lot to us."
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Jevon Elliott

April 10, 2026

5  out of  5
rating by Jevon Elliott
"To whom it may concern, Francisco is easily one of the best agents I’ve worked with. His knowledge, professionalism, and ability to address every question thoroughly really set him apart. I highly recommend working with him."
We responded:
"Thank you, Jevon, for sharing your experience with Francisco. We're glad to hear that his knowledge and professionalism made a positive impact. Your recommendation means a lot to us."
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jose castillo

April 7, 2026

5  out of  5
rating by jose castillo
"The service was excellent, fast and satisfactory.special attention for Agent Francisco.who is very professional."
We responded:
"Thank you, Jose, for your feedback! We're glad to hear that you found our service excellent and fast. Your satisfaction is important to us."
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Benjamin Olavarria

April 7, 2026

5  out of  5
rating by Benjamin Olavarria
"Greg was very informative. Helped me insure my motorcycle in a short amount of time and helped understand all coverages. Greg is the best at what he does."
We responded:
"Thank you, Benjamin, for sharing your experience! It's great to hear that Greg was able to assist you efficiently with your motorcycle insurance and clarify the coverages. We appreciate your feedback and support."
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George Romero

April 5, 2026

3  out of  5
rating by George Romero
"They gave me a good service for about 20 years, but when I left, they stole from me. So sad. How?........My bill was due around the 30th of every month, and I canceled on the 11th of August or September 2025. Guess what? As you know, they charge you ahead of the month, it means I used like 1/3 of the month. That's around US$233 out of US$700 that I used to pay for two cars. I have called and visited several times and always they will call me back. Over six months waiting for that call. I gave them 3 stars because they gave a good service for long time before the robbery. Geico is charging me half the price. Update: Camilo answered to me the same week that I posted (you can see the response below.) No calls, no emails, no nothing. Looks like is the philosophy of the owner is reflected in the business shameful practice. Hopefully, they need the money more than me, but I still need it."
We responded:
"Thank you, George, for sharing your experience with us. We're sorry to hear about the issues you've faced after your long tenure with us. Your feedback is important, and we'll look into this matter further."
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Stephen Joseph

April 3, 2026

5  out of  5
rating by Stephen Joseph
"Phenomenal service. I highly recommend Fransico Felix , Hector Camilo jr and this State Farm agency. These guys are the best and get the job done!!!"
We responded:
"Thank you, Stephen, for your generous review! We're glad to hear that Fransico Felix and Hector Camilo Jr. provided you with such great service. Your recommendation means a lot to us. "
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Ana Familia

April 2, 2026

5  out of  5
rating by Ana Familia
"My husband and I had a great experience working with Greg at State Farm. He was extremely helpful, responsive, and made the entire process of setting up my car insurance smooth and stress-free. Greg went above and beyond to make sure everything was handled quickly—especially with a last-minute request needed for my dealership pickup. He communicated clearly, answered all of our questions, and made sure we had exactly what we needed on time. I truly appreciate his professionalism and efficiency. Highly recommend working with Greg if you’re looking for reliable and excellent service!"
We responded:
"Thank you, Ana, for sharing your experience with Greg at our agency. It's great to hear that he was helpful and responsive, ensuring your car insurance setup was smooth and stress-free. We appreciate your recommendation and look forward to serving you again in the future."
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Olanike Oyeyemi

April 1, 2026

5  out of  5
rating by Olanike Oyeyemi
"Francisco was professional and took his time to explain all my options. He was able to find a deal that met my specific needs. I am grateful for his great customer service and guidance."
We responded:
"Thank you, Olanike, for sharing your experience with Francisco. We're glad to hear he provided you with thorough explanations and found a deal tailored to your needs. Your feedback on his customer service is greatly appreciated. "
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Kiah Simon

March 26, 2026

5  out of  5
rating by Kiah Simon
"I recently had the pleasure of speaking with Francisco. I had a great experience getting help with my auto and life insurance. Everything was explained clearly. The customer service was excellent, friendly, and patient. I’d definitely recommend him to anyone looking for reliable coverage and a smooth experience."
We responded:
"Thank you, Kiah, for sharing your experience with Francisco. It's great to hear that you found the explanations clear and the service friendly and patient. We appreciate your recommendation and support."
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Ronald martin

March 26, 2026

5  out of  5
rating by Ronald martin
"I’m 24 years old and most people my age don’t really get their own life insurance or know much about life insurance. But coming to Hector Camilo jr State Farm and being helped out by Francisco Felix really changed that for me. Not only did he break down how each policy works so that I could understand and pick the right one for me but he also answered every one of my questions with great experience and detail. I expressed to both my parents and siblings the care I was shown and recommended for them to also go as it better to be safe than sorry. HIGHLY RECOMMENDED!!!!! Thank you Mr. hector and thank you Mr.Felix."
We responded:
"Thank you, Ronald, for sharing your experience with us. It's great to hear that Francisco Felix was able to help you understand your life insurance options and address all your questions. We appreciate your recommendation to your family and are here to assist them as well."
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Rogelio Santiago

March 17, 2026

5  out of  5
rating by Rogelio Santiago
"Muy amable en servicio la sta isabella muchas gracias a ese gran equipo"
We responded:
"Gracias, Rogelio Santiago, por tus amables palabras. Nos alegra saber que Isabella y el equipo te brindaron un buen servicio. Siempre estamos aquí para ayudarte con tus necesidades de seguros."
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Wanda Rivas

March 16, 2026

5  out of  5
rating by Wanda Rivas
"Excelente services por Francisco, recomendado 💯👍👍"
We responded:
"Gracias, Wanda, por tus amables palabras sobre nuestro servicio. Nos alegra saber que has tenido una experiencia excelente con nosotros. Estamos aquí para ayudarte con cualquier necesidad de seguros que tengas. ¡Que tengas un gran día!"
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DG Gz

March 16, 2026

5  out of  5
rating by DG Gz
"Today was a great day, Indy is brilliant and very Glover. She is assisting me everything I need and asking . I purchased renters and life insurance today ."
We responded:
"Thank you, DG Gz, for sharing your experience! It's great to hear that Indy was able to assist you with your renters and life insurance needs. We appreciate your feedback and your trust in us."